Warranty

3-YEAR LIMITED WARRANTY

At Kennerton Audio, we strive to make products that will surpass your expectations. As part of our commitment, we use the finest components available and adhere to rigorous manufacturing standards.

From the date of purchase, Kennerton products have a 3 year limited warranty* for the drivers and 1 year for any defects in workmanship and manufacturing, as long as they are used within the limits set forth in the User’s Guide. This Warranty does not cover damages resulting from accidents, abuse, misuse, or improper care, nor does it cover cosmetic damage due to normal “wear and tear” of the product.

*3 year limited warranty fully covers the labor and repair works within this 3 year period. Spare parts and materials cost is fully covered within the first one year of 3 year limited warranty period.

Warranty claims become void if the product is tampered with in any way. We reserve the right to revise or update the product, accessories, or documentation without obligation to notify any individual or entity. If the product fails under normal usage, please contact customer support at support@kennerton.com to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase enclosed and please use the original packaging if possible.

Return requests cannot be processed without a proof of purchase. Proof of purchase date and place and the serial number is needed. To get the warranty service, the headphones should be purchased directly from us or from our dealer. Please note that after inspection, we do not cover any shipping, insurance, import fees, duties nor taxes that may be associated to the return product.

If after inspection, we find the product to have manufacturing defects, we will repair or in some cases replace the defective product with the same or comparable product as best as we could “best-effort”. In no event shall our liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying accessories, or its documentation.

*This warranty is applied to cover only the cost of the headphone (or the accessory included) repair. The warranty can not cover shipping, taxes, insurance, fees or any damage. Wear and tear of the product is not covered under any warranty. The use of improper or faulty equipment or physical damage is not covered under any warranty. Any kind of modification to the headphone or the included accessory resulting in any harm or damage to the product is not covered under any warranty.

This warranty gives you specific legal rights, and you may have other rights that vary in your region.